Shipping Policy

 

Last updated July 15, 2021

Gems For Everyone (“we” and “us”) is the operator of (www.gemsforeveryone.com) (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

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  1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

  1. Shipping Costs

Gems For Everyone offers free shipping on all orders within India above Rs.5000 (Below the order of Rs.5000, shipment of Rs.200 will be charged). All shipments are sent through reputed courier service providers

  1. Returns

For Returns please go through our Return Policy posted on the Site.

  1. Delivery Terms

    • Transit Time within India

In general, domestic shipments are in transit for 6 – 8 days

    • Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our office operates on Monday – Saturday during standard business hours, except on national holidays at which time the office will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

    • Change of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

    • Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

    • Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

  1. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

  1. Duties & Taxes

    • Goods & Service Tax

GST has already been applied to the price of the goods as displayed on the website

  1. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

  1. Customer service

For all customer service enquiries, please phone us at +91-8275555557 or email us at [email protected]